Welcome to Media Dog Hire. This is a bit of important information that you may find useful when you hire cameras or equipment from us.
All our prices are excluding VAT, delivery and collection. For longer term, volume or regular hire deals please contact us for a very competitive quote.
To chat about your project, get a quote or book equipment please call 0141 2808 700 (Scotland), 0121 285 0021 (Birmingham) or 0161 850 7676 (Manchester), or email firstname.lastname@example.org / email@example.com / firstname.lastname@example.org.
If the camera or other item you need is not on our list, we can probably get it for you, so just give us a call.
Our official opening hours are 9am until 6pm, however we appreciate that your hours may be more varied, so collections and returns at alternative hours can be arranged.
Equipment can be collected after 2pm in the afternoon the day before your hire and returned by 11am the morning after your hire. It may be possible to arrange other times, but this is strictly by prior arrangement.
The Hire Return date on the paperwork is the day the equipment must be returned unless you have arranged an extension.
Deliveries and collections can be arranged, but you need ask when you book your hire.
Collection equipment must be de-rigged and ready for us to collect as your return date is often the collection date for our next customer.
We can supply technicians to rig the equipment and get it working for you and we’ll even operate it for you if you want so please ask for a quote.
You are responsible for insuring the equipment you hire from us against loss or accidental damage whilst it is in your possession. This is from the moment it leaves our premises to when it is returned.
If you need to arrange temporary insurance cover, there are short-term cover options out there such as www.performance-insurance.tv.
Media Dog Hire will be glad to provide you with the total replacement value of your ordered kit and any other information required for insurance purposes. We are not allowed to sell insurance, this is something you must organise yourself, and it is your responsibility to make sure you are legitimately covered.
With all our cameras we supply media cards but please talk to us about how much media you need when booking.
Cables must be returned neatly coiled and taped (using PVC tape - not sellotape, masking tape or parcel tape) - in the same style as you received them.
If you're not sure how a piece of equipment works - then please ask, we'd rather that you are able to use it on your hire. It's easy to show you when you collect rather than over the 'phone.
All our equipment is maintained, checked and prepared by well trained professionals, but we know things break down. Please don't be reluctant to call us during your hire - we want your shoot to work so that you'll come back again, you can call us at any time.
Radio mics are not supplied with new AA batteries unless requested. As a rule of thumb each radio microphone will use one set of batteries every 2-4 hours use.
Our Lights are supplied with a stand, 16a extension and 16amp jumper to take them to domestic 13amp sockets.